Latest Episodes
18
Securing Contact Centres: Beyond Pause and Resume Call Recording
Managing contact centres is a tough part of doing business, with one of the major challenges being compliance with data security regulations. For any...
17
Payments Trends and Predictions for 2023
With customer service a top priority for companies, and consumers open to new options, the payments landscape is primed to expand and evolve over...
16
Keep Calm and Simplify
In this episode from Secure Payments, we take the time to cover some of the intricacies and actions required of the release of PCI...
14
PCI DSS v4.0: What it means for Compliance in the Cloud
The compliance landscape is changing, with the recent release of the updated PCI DSS standard, PCI DSS v4.0. Back in 2020 PCI Pal's CISO,...
14
Payments 22: The Future of Security and CX
We recently held our inaugural virtual event Payments: The Future of Security and CX. Speakers from our global ecosystem came together to discuss the...
13
Love your customer
In this episode PCI Pal's SVP Global Marketing, Jane Goodayle, discusses how excellent customer experiences can be maintained in tandem with the best practice...