In this episode from Secure Payments, we take the time to cover some of the intricacies and actions required of the release of PCI DSS 4.0. The newest regulations have brought with them significant changes and requirements for organisations. PCI Pal recently partnered with industry leader, Verizon, to generate a whitepaper titled ‘Keep Calm and Simplify,’ addressing contact centre best practices in the wake of the updated regulation.
In this episode, Verizon’s Head of Global Business Intelligence, Ciske Van Oosten, and PCI Pal’s CISO, Geoff Forsyth, join us to dive a little deeper into the topic surrounding PCI DSS in the contact centre.
Highlights include:
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The compliance landscape is changing, with the recent release of the updated PCI DSS standard, PCI DSS v4.0. Back in 2020 PCI Pal's CISO, Geoff Forsyth, chatted with Jane Goodayle about 'Compliance in the Cloud'. In the episode, Geoff discussed designing and delivering a global cloud platform for achieving PCI DSS compliance and offered his advice and considerations to organisations embarking on their own cloud journey. The latest episode of Secure Payments sees Jane and Geoff revisit the topic and analyse how the release of PCI DSS v4.0 affects achieving and maintaining Compliance in the Cloud going forward. ...
This spooky season, Nicole Von Seggern and Nick Johnson discuss the five data security threats and scares that make the hairs on the back of contact centre managers' necks stand up. But, fear not, for the duo also cover what protections organisations can put in place to avoid them. ...
The cloud brings lots of advantages to businesses, but also a lot of its own challenges. In this podcast episode, Jane Goodayle is joined by PCI Pal’s CISO, Geoff Forsyth, to discuss designing and delivering a global cloud platform for achieving PCI DSS compliance. Geoff also offers advice and considerations to organisations embarking on their own cloud journey. ...
