Working Smarter - Are you PCI Compliant?

Episode 11 November 30, 2021 00:30:08
Working Smarter - Are you PCI Compliant?
Secure Payments
Working Smarter - Are you PCI Compliant?
/

Show Notes

This episode is taken from Calabrio's 'Working Smarter' podcast. PCI Pal's Chief Revenue Officer, Darren Gill, joins Calabrio to discuss PCI Compliance and common misconceptions around the standard before offering businesses advice on how to secure card payments.

Other Episodes

Episode 14

March 30, 2022 00:41:04
Episode Cover

Payments 22: The Future of Security and CX

We recently held our inaugural virtual event Payments: The Future of Security and CX.   Speakers from our global ecosystem came together to discuss the trends in the market, showcase innovative solutions, and provide insights into the future of payment security and compliance.   In this episode we are joined by some of the event’s speakers where, together, we delve further into the pressing topics for the payments and CX industries in 2022.   Guests include: Jennifer Rossi – Senior Sales Executive, Worldpay Mayur Pitamber – Senior Director of International Product Marketing, 8x8 Colin Crowley – CX Advisor, Freshworks Jayesh Patel - PCI Pal Advisory Committee Paul Rogers - Chairman, Vendorcom ...

Listen

Episode 8

July 12, 2021 00:20:42
Episode Cover

Beyond the cloud contact centre - reimagining service delivery

PCI Pal was invited to join our partner, 8x8 and joint customer, Liverpool City Council, to speak at this year’s SOCTIM President’s Week conference. In 2020, spurred on by lockdown, public sector IT leaders found themselves at the forefront of a digital communications revolution. The race to keep staff and the local community connected saw many abandon their outdated on-premises systems in favour of cloud communications. Once the immediate need to securely enable a remote contact centre was addressed, innovative organisations, like Liverpool City Council, quickly realised that cloud communications provide far-reaching opportunities to reimagine how they serve the public. This episode is the recording, taken from the conference, where PCI Pal’s Director – Channel Sales, Phil Jude, Liverpool City Council’s Assistant Director ICT, Alison Hughes and 8×8’s Public Sector Director, Russell Tilsed, discuss service delivery best-practice beyond the cloud contact centre and why the public sector is leading the way. - The challenges and opportunities of enabling a cloud contact centre - Lessons learned about empowering an agile workforce - What does good communication look like in the post-pandemic era? - How IT leaders can shape public service delivery models - Maximising performance using AI and IVR automation - How public sector organisations can secure payments while operating remotely - How having the right technology and security solutions in place are key to maximising performance, while also remaining fully compliant. ...

Listen

Episode 3

December 08, 2020 00:23:49
Episode Cover

Compliance for the Public Sector

Data breaches and cyberattacks occur on a daily basis and are something every organisation must prepare against. The Public Sector and government departments are, of course, no different. Although the reputational damage and financial consequences of a data breach may be difficult to bear. Ensuring adequate measures are therefore in place to safeguard data is a must, particularly when you take into consideration the significant amount of personal data these types of organisations hold on members of the public. In this podcast, Jane Goodayle is joined by Phil Painting from Civica to discuss the common difficulties public sector organisations face when it comes to securing payments and adhering to PCI DSS. They look into why it is crucial that systems and processes are in place to protect customer information and to ensure your organisation complies with the very latest data protection and security compliance guidance and regulations. ...

Listen